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Frequently Asked Questions:

How do I recieve by email using Outlook or other Pop3 clients?
The settings to recieve pop3 email from hutchnet.com is as follows. All login names are lowercase, passwords are case sensitive:
pop3 server: mail.hutchnet.com
smtp server: mail.hutchnet.com (for NMGI dialup only)
login name: username%domain.com (i.e. james%hutchnet.com)
password: set by client
If your account currently has no password set, you can force a password to be set by typing in the password you want in your mail client and then POP'ing your mail. This will set the password, and any password changes after that can be done through the Account Manager.

If you have problems setting up pop3 mail please email postmaster@hutchnet.com

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How do I send and recieve email via the web?
Go to https://mail.hutchnet.com and log into the webmail. Username is the first part of your email address before the @hutchnet.com. Select your domain name from the drop down list. Your password is the same password that you use for downloading mail via Pop3.

If you have problems logging into webmail please email postmaster@hutchnet.com

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I can retrieve my mail via Pop3 but when I try and log into WebMAIL I get "incorrect password". Whats wrong?
When the new mail system was put into place, all accounts were created with blank passwords. Therefore, the first time you POP3 into retrieve your mail, the password you have set to download your mail becomes set as your permanent password. If your Pop3 mail was set up for you, you may not know what that password was originally set for. In this case please email postmaster@hutchnet.com and request your password. Once you recieve your password, you can log into the Acccount Manager and set a new password

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How do I change my Password?
Log into the Acccount Manager and click on "Modify User ". Then type your new password in twice and ok it. Log out and try your new password. If you have problems email postmaster@hutchnet.com.

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How do I forward my hutchnet.com mail to another email account?
Log into the Acccount Manager and click on "Modify User ". Then check the checkbox for "Enable Forward". Below that type in the email address you want your email forwared to. You cannot have both Email Forwarding and Vacation messages set. If you have problems email postmaster@hutchnet.com.

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How can I set a vaction message (autoresponder)?
Log into the Acccount Manager and click on "Modify User ". Then check the checkbox for "Enable Vacation". Below that type in the subject and the reply you want to send to anyone that emails you while you are gone. You cannot have both Email Forwarding and Vacation messages set. If you have problems email postmaster@hutchnet.com.

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How do I manage email for my .com domain name?
Click here for QmailAdmin.
login: postmaster
domain: domain.com
password: your password
If you do not know your postmaster@yourdomain.com password, email postmaster@hutchnet.com.

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How do I log into my webmail if my domain is not hutchnet.com?
Click here for SQWebmail.
login: username@domain.com
password: your password
Make sure you include your full email address when logging into SQWebmail. If you do not know your password, email postmaster@hutchnet.com.

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How can I use other web based email readers like mail2web.com?
When using 3rd party web based mail readers, you must supply them with your logon name in the same fashion you enter it into your pop3 client (i.e. sam%hutchnet.com).

One example is http://www.mail2web.com. For the login, you must use "username%domain.com@domain.com" and then your password is your mail password. If anyone find a web-based mail reader that does not work with hutchnet.com, email postmaster@hutchnet.com.

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Is my password and email secure?
Hutchnet.com webmail is ran on a 128-bit SSL connection so any data transmitted from you to the server is encrypted and cannot be read by 3rd parties. Hutchnet.com being a non-profit service, cannot be held liable for any faults in security. Use your hutchnet mail at your own risk.

As for your password, it is only as secure as you make it. Recommended passwords consist of 6-8 characters, including (1) uppercase letter, (1) lowercase letter, (1) number, and (1) special character (i.e. !@#$%^&*()_). Your password is stored in encrypted form on the server, so when your log in, your clear text password is run through crypt() and then matched to the encrypted password on the system. If they match, you are allowed in. The only way to break this method is brute forcing the password which would take billions of attempts if your password follows the guidelines above.